Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
We manage Single Family Homes, Condos, Apartments, High-rises, Townhomes, Duplexes, Triplexes, Quadruplex, and Multi-family up to 30 units. Renting to Section 8 tenants, or tenants participating in the Housing Choice Voucher Program, is an excellent way to ensure stable rental income while also providing housing to those in need. However, it’s essential for landlords to comply with the Fair Housing Act and any additional state or local laws governing this process. Here’s a guide to ensure that you remain compliant and create an equitable renting process:
RentWise adheres to the Fair Housing Act and does not discrimination based on race, color, religion, sex, disability, familial status, and national origin. In many jurisdictions, source of income—such as Section 8 vouchers—is also a protected category.
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Are you licensed?
Yes. As an Virginia Property Management company we are a licensed Real Estate agents in Virginia, and Washington D.C.. In addition, our property managers and several other members are licensed as well. -
Can I reach you after hours?
Of course. We encourage our clients to email, text or call us during normal working hours. However, as an Virginia Property Management company we are available 24/7. If you need to reach us, we’re available any time. -
Can you put the money directly into my account?
We transfer funds electronically to our clients on the 25th of each month. Normally our tenants pay around the 5th of each month, and we need 4 - 5 days for the payment to clear. Once we cover any property level expenses, send out a payment, you will receive an email notifying you of the payment and the amount. -
Do I get to see the lease or sign it?
Yes. As your property manager we will sign the lease on your behalf and share a copy with you for your records. -
Do you sell real estate too?
Yes. Our team of licensed agents have been buying and selling properties for years. Whether you are looking to buy/sell as an investor or as a homeowner, we’re here to help. -
How and when do I get my checks?
We transfer funds electronically to our clients on the 25th of each month. Normally our tenants pay around the 5th of each month, and we need 4 - 5 days for the payment to clear. Once we cover any property level expenses, send out a payment, you will receive an email notifying you of the payment and the amount. -
How is rent collection handled?
We provide tenants with several ways to pay their rent, including online, or in one of many payment centers located throughout metro area. -
How much security deposit do you charge the tenant?
We hold the tenant’s Security Deposit in an escrow account. Once tenant moves out, in accordance with the state's real estate law and lease, we either refund, partially refund or withhold the security deposit. -
How soon can you start managing my property?
You have 24/7 access to the report section in your portal, where you can download more than 20 different reports including a income statement and property inspection report. We recommend looking at the Rental Owner Statement, which is a comprehensive yet easy to understand guide.